Multiskilled Guest Service Leader — Ops Track

Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, Food & Beverage, and Meetings & Events. You will drive exceptional service delivery and develop talent to empower confidence across all guest touchpoints.

Reporting to the Hotel Manager, you will monitor KPIs, manage costs, and collaborate with other departments to ensure smooth operations and memorable guest experiences.

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