Support Delivery Lead: AHT, Phones & CX

Tem-Energy in the United Kingdom is seeking a Customer Support Manager to own delivery of core support improvement projects, including AHT reduction, phone systems rollout, and the complaints process, reporting to the CX lead.

You will lead a small team, drive support metrics, and build automations to remove friction while ensuring high-quality service. This role supports Tem-Energy’s expansion and customer-first vision.

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