X1 Sales and Lettings – Manchester Property Manager –
driving licence essential
X1 are looking for a fast paced, professional and ambitious person to join our friendly, vibrant and successful team as a Property Manager as part of our Property Management Team.
Welcome to X1
X1 Sales and Lettings has been a rapidly expanding Property Management business over the last 15 years, with offices in Liverpool, Leeds, Manchester and Kent, an expert qualified team base of over 140 team members and a managed portfolio of over 5000 properties across the Northwest and Kent. Our goal is develop a culture built around exceptional people, exceptional products and exceptional customer service for our tenants and landlords alike. For more information please visit the X1 Sales and Lettings website or our social media pages.
Our Values
We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company but also enjoys coming to work. We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility.
About the role:
As a member of the Property Management team, you will be in a customer facing role, responsible for efficient resolution of reactive maintenance issues, check-out inspections, property turn-arounds and deposit disputes handling / returns. You will also play an integral part in the preparation and successful turnaround of the student developments between the move-out and move-in dates of new tenants.
Working as part of a team, the role will be process driven, your exceptional organisational skills and strong communication both internally and externally will contribute to the overall success of the department.
Duties include:Responsible for post-tenancy actionsWorking inline with compliance legislationResponsible for deposits and reposit internal and external communications in line with SLAsManagement of deposit and reposit disputes or appropriate funds returned in line with SLAsEnsuring all check-outs and turnarounds are completed in line with SLAsAppropriate co-ordination and communication of all works and partsEnsuring up to meter reads on internal system(s)Management of all maintenance issues logged on internal system(s) in line with SLAs and ensuring appropriate communication with tenantsEffective use maintenance and cleaning schedules inline with logistic SLAsAppropriate communication with the Lettings teams on all aspects of Property ManagementLiaise with contractorsEnsuring quality of works completedImpeccable customer service levels and contribute towards positive brand reputationComplaint handlingEnsuring internal systems are kept up to date with all contact details and relevant notesSuccessful preparation and completion of summer turnaroundSupporting with any admin and ad-hoc tasksAbout you:Full UK driving licence heldTeam playerExcellent organisational skillsPro-active approachProcess drivenExcellent attention to detailUse own initiative to effectively problem solveStrong communication and customer service skillsWorks confidently in a fast-paced environmentPassionate about delivering exceptional standardsWell presentedProficient technicallyProfessional, positive and enthusiastic approachIf you are ambitious, experienced and want to work in a busy, challenging, rewarding environment then get in touch today. We will also actively sponsor our team through their ARLA qualifications as growth and development is very important to us.
We offer
Salary : £24,785 – £26,000 per annum dependent on experience, plus sponsorship of industry ARLA qualifications and staff perks such as complimentary on site gymDepartment
Property ManagementLocation : ManchesterContract
type
PermanentHours – 9.30am – 5.00pm Monday to Friday, with an early 4.30pm finish on FridaysTPBN1_UKTJ…