Overview
In this role you will manage a small highways team to coordinate street works under NRSWA and TMA, ensuring planned, compliant activity with minimal road disruption. You will work closely with utilities, contractors and authorities to resolve conflicts and maintain safe, efficient streets. The role combines leadership, permit oversight, and strategic coordination to deliver reliable highway services. You will drive improvements in safety, efficiency and customer-focused service within Brent’s highways operations.
Pay / Benefits
- 27 days’ annual leave
- Local Government Pension Scheme
- hybrid and flexible working
- health and wellbeing support
- Cycle to Work scheme
- learning and development opportunities
Responsibilities
- Lead a team of four NRSWA Inspectors and one technical support officer
- Coordinate and deliver works on the public highway to minimise disruption
- Oversee submission of permits, TTROs and notices via Street Manager
- Act as primary liaison between utility companies, highway authority, contractors and the public
- Manage and minimise penalties and defect inspection costs
- Direct and control all works on the public highway
- Develop new approaches and use innovation to improve efficiency and customer focus
Key requirements
- Experience in public environment with customer-focused service
- Good knowledge of NRSWA and Traffic Management Act
- Strong IT skills and clear communication with stakeholders
- Relevant experience in a similar role or willingness to learn
- Organised, reliable and able to prioritise effectively
- Clear communication
- Stakeholder management
- Team collaboration
- NRSWA knowledge
- Traffic Management Act knowledge
- IT skills
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