People Advisor

Company: Radius Payment Solutions
Apply for the People Advisor
Location: Crewe
Job Description:

Overview

In this role you help drive people-focused support across the Radius Group, partnering with managers to deliver practical, compliant HR guidance. You’ll manage a varied caseload on attendance, performance, wellbeing, and policy matters, while ensuring accurate data and policy improvement. You’ll work closely with the People Services team to build manager capability and support a fast-growing, inclusive organisation. This is a hands-on generalist role with broad impact on the employee experience and legal compliance.

Pay / Benefits

  • friendly culture
  • fast-growing, agile and innovative
  • empowerment to pursue continuous improvement
  • inclusive and diverse workplace
  • DEI networks and wellbeing programs

Responsibilities

  • Provide day-to-day people advice and coaching to managers and employees.
  • Manage a varied caseload covering absence, performance, conduct, wellbeing, and employee queries.
  • Support managers with long-term absence cases, including welfare meetings, occupational health referrals, return-to-work planning, and capability processes.
  • Advise on family-friendly policies including maternity, paternity, adoption, and shared parental leave.
  • Own your caseload, delivering a high-quality, timely service and escalating complex matters when required.
  • Attend formal people meetings as a representative and note-taker.
  • Maintain accurate people data in HR systems and champion data quality across People Services.
  • Review and improve people policies, processes, and documentation to ensure best practice and legal compliance.
  • Support and coach People Associates, acting as a point of escalation and sharing knowledge to build capability across the team.
  • Contribute to wider People projects such as engagement surveys, Investors in People, and initiatives aligned to our People strategy.

Key requirements

  • Solid knowledge of UK employment law with experience handling a wide range of people matters.
  • CIPD qualification is desirable but not essential.
  • Proven experience working in a generalist HR or People Advisor role within a commercial environment.
  • Confidence managing multiple priorities and a varied workload.
  • Strong attention to detail with experience using HR systems and working with data.
  • Clear, confident communicator who can influence, coach, and build trusted relationships.
  • A collaborative team player who supports the development of others.
  • Accountable, resilient, and solutions-focused when challenges arise.
  • Adaptable and comfortable working in a fast-moving, evolving organisation.
  • Motivated, energetic, and committed to continuous improvement.
  • influencing and coaching
  • collaboration
  • resilience
  • UK employment law
  • HR systems data management
  • policy development and review

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Posted: October 5th, 2026