Senior Account Manager – Consumer Fragrances

Overview

As an Account Manager you will drive sustainable profitable sales and market share growth by understanding customer needs and opportunities. You will build long-term customer relationships and collaborate with cross-functional teams to deliver solutions aligned with strategy. You will lead commercial negotiations and shape account plans, while managing multiple customer projects and regulatory considerations. This role sits in a fast-paced, global context and offers a chance to contribute to IFF’s growth in taste, scent, and nutrition. You will work closely with stakeholders to enable impactful, cross-border initiatives.

Pay / Benefits

• Home office opportunity
• Training opportunities
• Learning and development programs

Responsibilities

• Identify customer needs, opportunities, and risks to drive sales growth
• Build and maintain long-term customer relationships aligned with corporate strategy
• Lead strategic commercial negotiations (pricing, terms, rebates, supply agreements)
• Communicate and execute account plans with internal stakeholders
• Understand customer decision-making criteria and regulatory requirements
• Manage reactive and proactive project pipelines (country studies, consumer studies)
• Collaborate with cross-functional teams to deliver relevant solutions
• Support market and customer knowledge development across markets

Key requirements

• Minimum 5 years of experience in the Fragrance industry
• Experience with international, cross-cultural and cross-functional teams

• Open mindedness
• agility
• courage
• negotiation
• strategic account planning
• cross-functional collaboration

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