Global Vendor & Performance Lead, Patient Operations

Eucalyptus is expanding its outsourced operations network to support global patient care. You will stand up and run partner hubs, evaluate and onboard BPO vendors, and manage every contract and rate card.

You will chair quarterly reviews and keep a unified standard across partners to preserve patient experience. Leading the commercial machinery, you will implement SLAs, monitor KPIs, and plan capacity for peak periods.

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