Shift Lead: Customer Experience & Store Readiness

Company: Marks and Spencer
Apply for the Shift Lead: Customer Experience & Store Readiness
Location: Ripon
Job Description:

Marks and Spencer is recruiting a Team Support Manager to lead the fill operation and ensure the salesfloor is ready to trade. In this role you will coordinate resources, cover keyholder duties and support Colleague Managers to drive smooth opening and daily operations.

Your days involve allocating staff, modeling excellent customer service and upholding M&S behaviours, while keeping the store clean, safe and well-presented.

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Posted: October 6th, 2026