Payments Product Owner

Overview

In this role you will lead the development and enhancement of digital payment features for SME customers, shaping the roadmap and prioritising the backlog to deliver a world-class digital payments experience. You will work within a young, dynamic team in a payment partnership backed by a major UK bank, driving secure, quick setup and a seamless customer journey. You’ll oversee ePOS and related digital initiatives, aligning with business goals and market needs. This is a high-impact role that combines vision setting with hands-on delivery to transform how customers pay and get paid.

Pay / Benefits

• £80,000–£90,000
• annual discretionary bonus
• 30 days annual leave
• Hybrid working
• London office presence required two days a month

Responsibilities

• Act as the digital feature owner and lead the team from ideation to execution
• Collaborate with stakeholders to meet KPIs and monitor the digital customer experience
• Apply Agile delivery approaches to drive continuous improvement
• Prioritize and deliver on the digital backlog and roadmap
• Drive the development and implementation of ePOS software and systems
• Shape the digital journey for customers through data-driven prioritisation
• Lead improvements using insights from customers, stakeholders and market conditions

Key requirements

• Strong Product Owner experience with solid payments knowledge
• Experience with Agile delivery methodologies
• Proven success in developing and implementing ePOS software and systems
• Digital payments product management experience
• Financial services experience preferred, with emphasis on digital payments
• Experience in designing and executing growth strategies to deliver business value
• Knowledge of softPOS is beneficial
• Experience working with SME-focused payments solutions

• Stakeholder management
• Strategic thinking
• Cross-functional collaboration
• Payments domain expertise
• ePOS software and systems
• softPOS (beneficial)

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