Overview
In this role, you will conduct product certification assessments to verify compliance with BSI schemes and Kitemark standards, supporting product excellence for manufacturers. You will travel field-based across the UK&I and collaborate with cross-functional teams to maintain service delivery and grow client accounts. You’ll lead assessment activities, develop reports, and guide clients on corrective actions, shaping certification outcomes. This is a milestone-year opportunity to influence product compliance on a global stage and work with diverse industries.
Pay / Benefits
- Annual bonus
- Company vehicle
- Private healthcare
- Pension contribution
- 27 days annual leave + bank holidays
- Life assurance
Responsibilities
- Prepare assessment reports and present findings to clients with clear corrective actions
- Decide on certificate actions (issue/re-issue/withdrawal) in line with policy and timelines
- Maintain account ownership to ensure service quality and account growth
- Lead assessment teams ensuring timely, high-quality audits and strong client relationships
- Provide accurate information to support services and maintain up-to-date client records
- Coach colleagues and support onboarding/training of new assessors
- Plan workloads to optimize time use and revenue opportunities
- Complete onboarding to reach Lead Assessor status through the prescribed program
- Manage a portfolio of clients based on location and contract needs
- Coordinate client visits, plan assessments, arrange travel, conduct assessments, and report results
Key requirements
- Minimum 4 years’ experience in product manufacturing with emphasis on quality management or certification
- Ideally engineering or manufacturing related qualification
- Experience in product assessment or auditing against standards
- Willingness to travel frequently across the UK and occasionally Europe
- Knowledge of quality management system auditing practices (ISO 9001)
- Lead Auditor 9001 qualification would be a major advantage
- Strong communication and presentation skills
- Team leadership and coaching ability
- Customer focus and relationship management
- ISO 9001 auditing knowledge
- Lead Auditor 9001 qualification (advantage)
- Experience with product certification standards
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