Solutions Consultant (Presales, Life Sciences, SaaS)

Overview

As a Solutions Consultant at IDBS, you enable customers to realize value from our data-centric software across the drug lifecycle. You collaborate with Account Managers to lead pre-sales activities, deliver compelling demonstrations, and move opportunities toward successful outcomes. You will translate scientific needs into solutions, influence product feedback, and continuously learn to configure and demonstrate our software. This hybrid, remote-ready role offers exposure to global biopharma customers and a chance to shape how science is described and executed with IDBS tools.

Pay / Benefits

• hybrid work arrangement
• flexible/hybrid working arrangements
• enriching careers
• opportunity to impact global customers

Responsibilities

• Deliver value-based software demonstrations in person, remotely, and at conferences
• Create demo video content to support presales
• Contribute to pre-sales activities (demos, RFPs/RFIs) with Account Managers
• Collaborate with Sales to qualify customer needs and drive deals to closure
• Provide feedback to Product and Marketing on customer and market trends
• Learn to configure IDBS software and improve pre-sales materials
• Review and refine pre-sales content within the Solutions Consulting team

Key requirements

• Degree level qualification in a scientific discipline or equivalent experience
• Experience using and configuring scientific/informatic software (LIMS, LES, ELN)
• Strong presentation and communication skills with diverse stakeholders
• Ability to manage multiple projects and meet tight deadlines
• 2–5+ years hands-on biopharma or related experience

• Engaging presentation ability
• Clear communication with scientists, IT, and senior stakeholders
• Collaborative mindset across cross-functional teams
• LIMS
• LES
• ELN

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