Overview
In this role you help customers and partners evaluate and adopt payment solutions by applying technical know-how across APIs, integrations, and the broader payments ecosystem. You collaborate with Sales, Product, Engineering, and Compliance to address requirements, deliver impactful demos, and support onboarding and technical assessments. You’ll grow as a technical pre-sales professional, shaping how clients leverage payments technology. This is your chance to influence solutions at scale while working across cross-functional teams.
Pay / Benefits
- market-competitive compensation package
- performance-based incentives
- inclusive equitable benefits
- training and education support
- career progression opportunities
- employee recognition programs
Responsibilities
- Support sales opportunities with technical and product expertise throughout the customer and partner lifecycle
- Participate in discussions to understand business and technical needs and propose suitable solutions
- Deliver technical presentations, product demonstrations, and solution overviews
- Support discovery, onboarding activities, integration planning, and technical assessments
- Contribute to RFPs, RFIs, and technical documentation
- Develop knowledge of payment products, APIs, gateway solutions, and integration methods
- Collaborate with Sales, Product, Engineering, Operations, Compliance, and Certification teams to resolve inquiries
- Continuously build expertise in payment technologies, transaction flows, security principles, and industry best practices
Key requirements
- Bachelor’s degree or equivalent professional experience
- Experience in payments, fintech, software, technology, customer-facing technical support, consulting, implementation, or related field
- Strong communication, presentation, and problem-solving skills
- Ability to learn new technologies quickly and work across multiple stakeholders
- Curiosity and passion for technology
- Customer-focused and consultative mindset
- Ability to simplify complex technical concepts
- Knowledge of REST APIs, web services, or software integrations
- Experience with API testing tools such as Postman
- Familiarity with payment technologies, e‑commerce platforms, POS solutions, or fintech products
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