Overview
As an Enterprise Sales Engineer at Datadog, you enable the sales team with deep technical expertise to demonstrate value and guide customer evaluations. You own the technical engagement during trials, articulate Datadog’s value, and help close complex opportunities through credibility and competitive insight. You collaborate with cross-functional teams to relay customer feedback and prioritize features. This role suits those who enjoy educating customers, shaping product direction, and operating in a collaborative, hybrid culture with growth opportunities.
Pay / Benefits
- Best-in-breed onboarding
- Generous global benefits
- Mentor and buddy program
- New hire stock equity (RSUs)
- Employee stock purchase plan (ESPP)
- Continuous professional development
Responsibilities
- Partner with Sales to articulate Datadog’s value proposition, vision and strategy to customers
- Own technical engagement with customers during the trial phase and address issues to reach successful outcomes
- Technically close complex opportunities via competitive knowledge, technical skill and credibility
- Deliver product and technical briefings/presentations to prospective clients
- Maintain accurate notes/feedback in CRM on customer input and outcomes
- Proactively engage with customers and internal teams on product feedback and competitive landscape
Key requirements
- 3+ years in a Sales Engineering or DevOps Engineering role
- Strong written and oral communication skills
- Ability to understand and articulate both business benefits and technical advantages of Datadog
- Programming/scripting experience in Java, Python, Ruby, Go, Node.js, PHP, or .NET
- Willingness to travel up to 45% and sit for up to 4 hours
- communication skills
- customer education focus
- credibility and relationship-building
- Java
- Python
- Ruby
…
