Senior Product Solutions Lead, CX Demos & Onboarding

Company: Service Management Group (SMG)
Apply for the Senior Product Solutions Lead, CX Demos & Onboarding
Location: London
Job Description:

Service Management Group (SMG) in London is seeking a Product Solutions Specialist to join SMG Technology. You will own the customer-facing product experience for Plan-Apps MMP, guiding prospects from first conversations through initial onboarding.

You’ll combine product expertise with storytelling, lead tailored demonstrations, shape messaging and collaborate with Commercial, Change, Product and Engineering to translate customer needs into deliverable opportunities.

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Posted: October 1st, 2026