Salary: £48,000 – £52,973 FTE
Contract: 6-month Fixed term contract
Location: Hybrid – London two days per week
Closing date: Friday 25th September
We have a great opportunity for an Income and Fulfilment Manager reporting to the Head of Supporter Experience and Data, working for Mind, one of the UK’s leading mental health charities. This is an exciting opportunity to lead a critical function at the heart of income generation, overseeing income processing, month end reconciliation and supporter fulfilment. You’ll play a key role in managing a team of four responsible for high-volume income processing and supporter fulfilment activity, ensuring accuracy, compliance and timely reporting.
- Experience managing end-to-end income processing operations, including leading teams delivering against critical deadlines.
- Strong knowledge of income processing systems, month end reconciliation, financial controls, audits, CRM platforms and data governance requirements including GDPR.
- Experience driving process improvements, managing suppliers and influencing a wide range of stakeholders to deliver operational excellence
we are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
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