Guest Service Leader: Cross-Department Excellence & Growth

Company: Holiday Inn
Apply for the Guest Service Leader: Cross-Department Excellence & Growth
Location: Chester
Job Description:

Kew Green Hotels is seeking a Senior Guest Service Manager in the UK to lead a multiskilled team across Front Office, F&B and Meetings & Events. You will drive service excellence in every guest touchpoint and report to the Hotel Manager.

The role requires strong leadership, excellent communication, and a drive to grow across all hotel operations. Shortlisted candidates will be invited to interview with the Hotel Manager.

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Posted: October 7th, 2026