IT Support Administrator (1st Line)

Ishida Europe Limited is seeking an IT Support Administrator in Woodgate, Birmingham. You will join a team supporting 1st to 3rd line IT, developing your technical knowledge across Microsoft 365, Windows, and AD while delivering customer-focused service.

The role emphasizes investigating, troubleshooting and resolving issues where possible, with escalation to senior teams for complex problems, and contributing to knowledge articles and processes.

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