Luxury Front Office Duty Manager & Team Leader

Montcalm Collection is seeking a Duty Manager/Assistant Front Office Manager to support the Front Office Manager in delivering luxury guest experiences. You will supervise the front office team, drive service excellence, and act as a visible leader on the floor.

Key responsibilities include managing daily operations, scheduling, guest concerns handling, and ensuring SOP compliance. You will collaborate with Housekeeping, Concierge and F&B to ensure seamless guest experiences and maintain POS/PMS

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