Customer Service Supervisor | Lead 40+ Team & Duty Manager

Booker Group plc in Inverness is seeking a Duty Manager to lead a busy customer-service team in our Food Wholesaling operation. You will oversee reception and checkout areas, ensuring legal compliance and excellent service across a high-volume environment.

The role involves training staff in cash handling, managing payroll records, and coordinating with other departments to monitor orders and resolve customer issues, while maintaining a positive, customer-focused store atmosphere.

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