Online Operations Manager – Delivery & Customer Experience

Company: Retail
Apply for the Online Operations Manager – Delivery & Customer Experience
Location: Epsom
Job Description:

Sainsbury’s is seeking an Online Store Manager to plan and orchestrate the delivery of an online picking and delivery team, ensuring a seamless shopping experience for online and in-store customers.

You will lead a large team of shoppers and drivers, coaching performance and coordinating scheduling and payroll. This role collaborates with store management to optimise the customer journey every day.

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Posted: October 7th, 2026