Type of Employment: Full-time
Job Family: Customer Services
Date posted: 21 Sept 2026
Unitingwhat’snext in traffic.Service Account Manager
At Yunex Traffic,welaunch cities into the future withforward-looking infrastructure and transport solutions, making mobility safer, moreefficientand more sustainable for all.
Our Commitment:
At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what wedoand every voice, perspective and contribution is valued. The future of mobility needs people who think down differenttracksand we empower our people to transform cities all over the world. Join us and make adifferencetoo.
If we all thought the same, we would never think of anything new.That’swhy we recruit great minds from allwalks of life. We embrace diversity and createwhat’sright for the world by employing the people who live in it.
At Yunex Traffic, werecognisethat building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.
To ensure an inclusive recruitment experience for everyone, if you need any reasonable adjustments or support at any stage of the process, please contact us at ukcareers@yunextraffic.com so we can work together to meet your needs.For more information on the recruitment process, please visit ourRecruitment Journey page onour website.
Do you want to make a difference with the work you do?Join us asa Service Account Manager.
Based at our Avonmouth depot we’re looking for a Service Account Manager to lead our Field Service Team in the South West and South Wales, ensuring effective and efficient service delivery whilst partnering closely with our customers. You’ll lead teams of Field Service contract managers, engineers, and operatives responsible for the delivery our maintenance, installation, and refurbishment contracts. These contracts will cover a range of intelligent traffic solutions, including traffic signals, enforcement cameras and electric vehicle charging infrastructure. You’ll play a key role in ensuring profitability of the local accounts and maintaining high customer satisfaction.
We value experience, but equally important is your character and approach to work. We are looking for someone with excellent leadership qualities, who’s flexible and keen to learn so we can support you with a career in the traffic signals industry.
Key to this is the importance of health and safety at work, a willingness to learn and work as part of a team. Being a leadership role, traffic industry background isn’t essential, but experience in a related industry could be beneficial.
Responsibilities:
- Support the management of all Avonmouth and South Wales based contracts.
- Leadership of a team of site and office based staff, ensuring effective line management and staff development
- Safe and high-quality service, to agreed programmes and budget
- Work closely with contractors and supply chain partners to ensure the most efficient and cost-effective service can be offered, in the safest possible way
- Collaborate with colleagues in H&S, finance, sales, tendering, logistics, procurement, and manufacturing
- Manage project deadlines, forecast revenue, margin and costs, and control non-conformance
- Liaise with and support internal stakeholders to participate and support bids and tenders
- Lead and contribute to continuous improvement work, locally and nationally
- Consult with the customer, contractors and third parties to ensure effective working from pre-contract to post work completion stages
Qualifications & Experience:
- Management/supervisory experience in a related industry including line management responsibilities
- Excellent understanding of Health, Safety, and environment legislation/procedures (e.g. IOSH / NEBOSH / SMSTS or similar)
- Contract / commercial knowledge and ideally previous project or contract management experience
- An ability for multi-tasking, using your own initiative whilst remaining customer and people focused
- Ability to communicate well to both your team, leadership, colleagues, and customers
- You’re able to create a positive workplace environment, communicate clearly and lead with enthusiasm and energy
- You need a full driving licence and be based within commutable distance of the Avonmouth area
We offer:
- Competitive base salary plus annual bonus
- 26 days holiday (rising to 29 with service
- Company Car
- Excellent pension scheme with up to 10% employer contribution
- Flexible benefits tailored to your needs
- Ongoing training and development, including support for professional memberships
About Us:
We are aglobal leader in intelligent transport systemswithmorethan 3,500 passionate employees who pioneer, develop, create,installandmaintaininnovative road traffic and mobilitysolutionsall over the world.
We make our roads smarter,saferand greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone.
Our solutions range from traffic lights, tolling solutions and tunnel management to software, AIapplicationsand the intelligent networking of all road users.
Become a Traffic Transformer and help usto continuetransformingtowns and cities all over the world.
What else do I need to know?
To stay up to date with whatwe’reup to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter here .
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