Branch Customer Experience Advisor – Digital Banking

Company: HSBC Holdings plc
Apply for the Branch Customer Experience Advisor – Digital Banking
Location: Bolton
Job Description:

HSBC Holdings plc is seeking a Customer Service Consultant to deliver outstanding service, helping customers use digital platforms and choosing how to bank with HSBC. You will educate customers on digital services, raise fraud awareness, and support those with complex needs to ensure financial inclusion.

Role emphasizes learning and career development, with full training in-branch and a starting salary of £27,200 for 35 hours/week plus a discretionary annual bonus.

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Posted: October 7th, 2026