Hybrid Customer Experience Advisor

North Hertfordshire District Council is seeking a customer service professional based in Letchworth to handle enquiries by phone, letter, social media, email and face to face. You will aim to resolve as many enquiries as possible at the point of contact across services such as Council Tax, Housing, Waste and Environmental Health, with some admin duties.

We offer hybrid working with a mix of home and office days, and a pro-rata salary of £26,205–£29,301 per annum for part-time arrangements,

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