Customer Success & Onboarding Pro — SaaS

Company: Serac Group
Apply for the Customer Success & Onboarding Pro — SaaS
Location: London
Job Description:

Serac Group in the United Kingdom is seeking a Customer Success Executive to own the onboarding experience and become the main contact for customers. You will ensure early value from the platform and drive adoption across accounts.

This hands-on, relationship-first role involves guiding customers from sign-up through first results, supporting product rollouts, and feeding feedback to product and marketing teams to shape future development.

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Posted: October 7th, 2026