Close Inclusive Collection Job Postings Notification
“When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. “
Hyatt Regency London Stratford and Hyatt House London Stratford are located in the vibrant Stratford area of East London within Westfield Stratford City, one of Europe’s largest urban shopping and entertainment destinations.
Together, the hotels offer 350 contemporary guestrooms and suites along with 14 versatile meeting and event spaces. The property welcomes a diverse mix of business and leisure travellers and is within walking distance of Queen Elizabeth Olympic Park and the London Stadium.
Dining experiences include Elondi Restaurant & Bar, offering modern British dishes inspired by the vibrant spirit of East London and crafted using locally sourced ingredients. Colleagues work in a dynamic and fast-paced environment supporting both short-stay and extended-stay guest experiences in one of London’s most exciting and rapidly evolving neighbourhoods .
Duties and Responsibilities related to the Senior Events Planner role
As part of the Groups & Events team, you will play a key role in managing the planning and coordination of groups, meetings and events from confirmation through to execution. You will work closely with clients and hotel departments to ensure every event is delivered seamlessly while supporting revenue growth and maintaining exceptional service standards.
Other Key Responsibilities:
Manage the administration, planning and execution of group bookings, meetings and events, ensuring all details are accurately coordinated.
Produce event documentation including proposals, contracts, event orders and group overviews in line with Hyatt standards.
Conduct client show rounds and build strong relationships by providing knowledgeable and professional guidance throughout the planning process.
Manage event diaries and function space to maximise revenue opportunities and optimise occupancy.
Prepare, review and distribute banquet event orders (BEOs), ensuring all event information is accurate and communicated effectively across departments.
Support and lead BEO meetings, ensuring all operational teams are fully briefed on upcoming events.
Utilise hotel systems to manage bookings, maintain accurate records and ensure all activities are completed in a timely manner.
Identify opportunities to generate additional revenue through upselling and cross-selling hotel products and services.
Monitor event deposits, payments, invoicing and post-event settlements to ensure accurate financial administration.
Build strong relationships across the hotel, ensuring a seamless transition of event information and exceptional event delivery.
About you
You will have previous experience in an Events Planning or similar role, ideally within a hotel environment, with a proven ability to coordinate events from planning through to delivery. Familiarity with hotel sales, event management or booking systems would be advantageous.
A confident communicator with excellent organisational skills, you will be comfortable managing multiple priorities while delivering a high level of guest service. You will enjoy building relationships with clients and colleagues alike and have the ability to identify commercial opportunities that contribute to achieving revenue targets.
Benefits you will enjoy as Senior Events Planner
- 12 complimentary nights per year of service across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt for you, your family and friends from your first day
- Free meals while on duty
- Complimentary laundering of business attire
- 50% discount on food and beverage when dining as a guest at selected Hyatt Hotels
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities, providing a clear career path and promotion opportunities across Hyatt Hotels worldwide
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
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