Supporter Escalations Specialist – Investigations & Appeals

Manchester United FC is seeking a dedicated professional to manage a high-volume caseload of supporter investigations, sanctions, appeals and escalations. You will use AI-enabled tools and spreadsheets to detect patterns while upholding policy, fairness and clear communication.

You will collaborate with cross-functional teams and coordinate with stakeholders to deliver timely, evidence-based decisions while protecting supporter experience and data privacy.

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