Senior Product Director, Business Banking

Requirements

• You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing consumer tech company to:
• Build highly engaging (daily/weekly) experiences for millions of customers
• Deliver company trajectory-changing impact
• (nice-to-have) build a multi-market product, with a proven ability to balance priorities across geographies
• You’re data-driven and commercial, and have a track record of collaborating with data scientists to define key metrics, run experiments, and deliver business impact
• You can systematically break down and solve complex problems
• You have good judgement, and you’re able to make good decisions in complex situations where there’s often no “right answer”
• You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so
• You can work effectively with a diverse range of people and working styles – spanning engineering, design, data, user research, marketing, legal and compliance – to get stuff done
• You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal
• You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo
• You’re intellectually honest about your work’s performance, continually striving for improvement
• You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience
• You’ve managed a team of PMs, have a proven ability to coach and develop others, and can provide clear and constructive feedback to your team and other disciplines
• You can get hands‑on when necessary, to fill gaps – in people or experience – and set a practical example for what great looks like

What the job involves

• Define and deliver the future of how UK businesses manage their money
• This is a rare opportunity to shape one of Monzo’s most strategically important product areas, leading teams to build innovative, differentiated experiences that no other bank offers
• You’ll set the long-term vision, craft a customer‑obsessed strategy, and create the execution engine that turns ambition into reality
• We’re looking for someone who pairs exceptional product taste with strong analytical depth, thrives in ambiguity, and can inspire multiple teams to deliver world‑class outcomes
• If you’re excited by the idea of redefining business banking for millions of customers—and building high‑performing teams along the way—this role puts you at the heart of Monzo’s next chapter
• As the Senior Product Director for Business Banking, you will define and drive the product strategy, vision, and execution for one of Monzo’s most strategically important product areas
• You’ll craft an ambitious roadmap rooted in deep customer insight, emerging market dynamics, and commercial impact—setting a vision that differentiates Monzo in the business banking space
• This role is a rare blend of strategic thinking, world‑class product taste, analytical depth, and an ability to consistently ship great work
• You will cultivate a high‑performance, ownership‑driven culture across multiple product teams, guiding them to innovate, execute, and scale products that meaningfully improve the financial lives of our business customers
• Set a bold, customer‑centric, commercially grounded product strategy for Business Banking
• Develop and articulate a compelling long‑term product vision that positions Monzo as the leader in differentiated business financial experiences
• Combine customer insights, market trends, and commercial priorities into a roadmap that delivers measurable business impact
• Foster a culture of innovation that challenges conventions and inspires teams to build category‑defining experiences
• Identify and pursue opportunities to meaningfully differentiate Monzo’s business banking offerings
• Drive teams to create unique, delightful products based on exceptional product taste
• Spar with data scientists and use data to understand “the why” behind customer behaviour, product performance, and opportunities
• Help teams deepen their analytical thinking, improving decision‑making quality across the org
• Build an execution engine that consistently delivers against ambitious goals
• Create extreme clarity on priorities, establish strong processes, remove blockers, and maintain team momentum
• Instil a culture of ownership, speed, and high performance
• Be a self‑starter with a strong bias for action—willing to lead from the front when needed and empower from behind when that’s best
• Take full ownership of the Business Banking product area, operating with autonomy and accountability
• Identify organisational inefficiencies and design structures that enable teams to thrive
• Hire, coach, and develop exceptional product managers, helping them reach their full potential and cultivating the next generation of Monzo product leaders

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