Company: Fawkes & Reece London
Location: Kingston upon Thames
Job Description:
Fawkes & Reece London is seeking an experienced Customer Service Manager to lead on-site teams of customer care coordinators and operatives at a London housing development. The role focuses on directing queries, resolving escalated complaints, and ensuring smooth handovers with customers.
Applicants should have a track record in customer-facing roles, with longevity in employment and experience handling defects and completions, reporting to the Head of Customer Service.
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Posted: October 7th, 2026