Senior Customer Support Specialist — Hybrid and Spanish Pro

Cambridge University Press & Assessment in Cambridge, UK, is seeking a Customer Support Specialist to deliver world-class service to our largest customers, including Cambridge English. You will handle queries across multiple channels, build trusted relationships and apply expert knowledge of our products and systems.

This hybrid role requires 40-60% office presence, weekend work may be required, and Spanish language proficiency at C1 or above is essential.

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