Guest Service Leader: Inspire Multiskilled Team

Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events, delivering seamless guest experiences and training others to grow into operations leadership.

Reporting to the Hotel Manager, you’ll drive service excellence, monitor KPIs, handle guest feedback, ensure safety and compliance, and collaborate with other departments to keep the hotel running smoothly.

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