Resident Liaison Officer – Temp to Perm
Location: WarePay: £23 per hourContract: Temp to Perm
I’m currently recruiting for an experienced Resident Liaison Officer to join a busy team working on a kitchens and bathrooms refurbishment programme in the Ware area.
This is a fantastic temp-to-perm opportunity for someone with strong resident-facing experience who is looking for long-term work and the opportunity to secure a permanent position.
The Role
As the Resident Liaison Officer, you will act as the key point of contact between residents and the site team throughout the programme of kitchen and bathroom works.
Your responsibilities will include:
Liaising with residents before, during and after works are completed
Arranging and managing resident appointments and access
Keeping residents updated on planned works and timescales
Handling resident queries, concerns and complaints professionally
Carrying out pre- and post-works visits where required
Working closely with site managers, supervisors and operatives
Maintaining accurate records and resident information
Ensuring a high level of customer service throughout the project
What We’re Looking For
Previous experience as a Resident Liaison Officer
Experience working on social housing refurbishment projects, ideally kitchens and bathrooms
Excellent communication and customer service skills
A professional and empathetic approach when dealing with residents
Strong organisational and administrative skills
Ability to manage multiple residents and appointments effectively
What’s on Offer
£23 per hour
Temp-to-perm opportunity
Long-term work in the Ware area
Opportunity to secure a permanent role
Join an established and supportive project team
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