Customer Experience Advisor — Renewable Energy & Decarbonisation

Company: Drax Group
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Job Description:

Drax Group in Ipswich is seeking a Customer Service Advisor on a permanent, hybrid schedule. You will be the first contact for customers, handling queries, onboarding accounts, invoicing and payments, and driving a positive customer experience.

We offer a discretionary bonus, private healthcare, SAYE sharesave options, personal accident cover, a group pension with employer contribution, 25 days holiday plus bank holidays, and reimbursement of professional body membership costs.

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Posted: August 30th, 2026