Delivery Operations Lead – Customer Experience & Teams

Company: Royal Mail
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Job Description:

Royal Mail is seeking a Customer Operations Manager in Gainsborough to lead the Delivery team through morning to afternoon shifts and ensure smooth daily operations. You will inspire front-line staff, promote a positive culture, and drive performance using data-driven practices and collaborative leadership.

The role offers a 10% on-target bonus, generous holiday entitlement, flexible working options, and a company pension.

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Posted: October 7th, 2026