Jewellery Customer Experience & Sales Advisor

Diamonds Factory, based in the Birmingham Jewellery Quarter, is seeking a Customer Service Advisor with a passion for jewellery and exceptional service. You will support customers across channels, deliver product guidance, and drive a seamless journey from enquiry to purchase and beyond.

We value bilingual candidates and prior jewellery or high-end retail experience. You will thrive in a fast-paced setting, build relationships, and maximise sales while maintaining top standards of service.

#J-18808-Ljbffr…