Remote Customer Experience Specialist (Fintech)

Company: Lloyds Bank plc
Apply for the Remote Customer Experience Specialist (Fintech)
Location: Birmingham
Job Description:

Curve, recently acquired by Lloyds Banking Group, is recruiting Customer Experience Agents to support Curve customers across channels. This remote-first role aligns to hub locations Bristol, Glasgow, Leeds or Birmingham with occasional in-person collaboration and a weekly on-call shift.

You’ll respond to inquiries via email, live chat, social media and phone, investigate issues with specialist teams, and assist with product and account queries. Your feedback will help improve Curve’s services.

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Posted: October 5th, 2026