2nd Line Support Engineer | Hybrid IT & Customer Champion

Company: Razorblue Group
Apply for the 2nd Line Support Engineer | Hybrid IT & Customer Champion
Location: Thornaby on Tees
Job Description:

Razorblue Group in the United Kingdom is seeking a 2nd Line Support Engineer to join our tech team. You will diagnose and resolve complex IT issues, providing remote and onsite support while maintaining SLAs and delivering high-end user experiences.

You’ll mentor junior engineers, share knowledge, and help shape continuous improvements in a fast-moving MSP environment. A strong customer focus and fluent English are essential.

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Posted: October 7th, 2026