Community Mental Health Support Worker- Carrick CMHT
Band 3
Main area Community Mental Health Support Worker Grade Band 3 Contract Permanent Hours Full time – 37.5 hours per week (Monday to Friday – 9am – 5pm) Job ref 201-26-762
Site Carrick ICMHT Town Truro Salary £25,760 – £27,476 Per annum Salary period Yearly Closing 31/08/2026 23:59
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
The position will be for the successful applicant to work within the Carrick iCMHT based in Truro and covering the Carrick district including surrounding areas, St Agnes and Falmouth. The successful applicant will be expected to work in the Community with individuals with Severe and Enduring Mental Health Conditions.
You will be part of a multi-disciplinary team, contributing to the effective provision of Mental Health Services to an identified caseload of service users.
You will provide a range of services including practical and emotional support to individual service users as indicated by the individual care plans provided by their lead health care professionals.
This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation. Driving is essential
Main duties of the job
- Foster and maintain good working relations with the integrated Community Mental Health Teams and other services.
- Work within the CMHT across the Mid Cornwall Locality
- Establish and maintain effect contact with service users, their relatives and carers in order to ensure good communication.
- Give information and assistance to service users and their carers so that they are aware of their rights, entitlements from the team and wider health and social care community.
- Use of appropriate community resources appropriate to the needs of the service user.
- Practice in a way that actively minimizes dependency and promotes recovery.
- Work with service users and their carers to access identified services.
- Monitor mental health and be aware of fluctuations in mental health through observations and report changes to the team practitioners so that service users are directed to appropriate services and risk is managed.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health.We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases.Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education / Qualifications and Relevant Experience
- NVQ3 in healthcare or equivalent qualification or experience
- Must be willing to undertake relevant training
- IT literacy
- A basic understanding of current National Guidelines and Mental Health Act/ Mental Health Capacity Act requirements
- Understanding of CBT methodology
Skills and Aptitude
- Working with clients with a range of mental health problems.
- Working within a community setting in either the statutory or voluntary sector.
At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:
- Career conversations and individual development plans for succession planning and talent management
- Protected CPD time for registered staff
- Access to a dedicated central development fund supporting CPD for all staff
- Leadership and Management development programmes
- Coaching and mentoring opportunities
- A full clinical induction programme for operational skills
- Access to a care certificate programme for our band 1-4 clinical staff
- A bespoke and robust preceptorship programme to support newly qualified staff
Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:
- Suite of health and wellbeing initiatives to support our colleagues physical and mental health
- Free access to individual HARP portfolios to support revalidation for nursing staff
- Free DBS checks where required
- Discounts available from retailers, UK hotels and main attractions
- Salary sacrifice car scheme
- Cycle to work scheme
- The Trust reimburses all application costs for staff eligible to apply for EU settlement status.
If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.
Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles – throughout the organisation.
If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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