Retail Customer Service Leader — Betting Shop

Entain is seeking a Retail Customer Service Manager to join our Ladbrokes & Coral betting shops. You will deliver top customer service, drive standards daily, and report to the Shop Manager as part of the Shop team, serving customers and building relationships for repeat business.

The role involves taking bets, processing transactions, demonstrating products, handling complaints with empathy, and working toward targets in a fast-paced retail setting.

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