Premium Service Advisor – Upsell & Customer Experience

Stratstone Milton Keynes BMW is seeking a Service Advisor to act as the trusted link between customers and the workshop, delivering an exceptional experience while promoting aftersales solutions that boost safety and performance.

You will upsell services, educate customers on health checks, and work with technicians to ensure timely, quality repairs. The role emphasizes service excellence, with strong focus on customer satisfaction, revenue growth, and brand representation.

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