Onboard Retail Service Manager — Guest Experience

CrossCountry is seeking a Retail Service Manager to be the face of our onboard catering, delivering a premium service via trolley or onboard shop to passengers in Standard and First Class. You will help ensure journeys are comfortable and enjoyable through thoughtful, proactive guest care.

Training starts with a 4-week course at the Derby Customer Service Training Centre, followed by a permanent full-time role.

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