Data Center Technician

Mission:

Install, configure, maintain, and support the data center infrastructure that powers Groq’s AI inference cloud. As a Data Center Technician, you will own day-to-day hands-on operations within the data center, helping ensure our compute and network infrastructure operates reliably and is ready to scale.

Location: Slough, England, UK

Responsibilities & opportunities in this role:

As a Data Center Technician, you will serve as a Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure supporting Groq’s AI workloads.

• Receive, unpack, move, and install servers and other equipment on the data center floor.




• Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.




• Perform hardware-level bring-up and testing using Linux command-line tools.




• Maintain accurate inventory and asset accountability for data center equipment.




• Troubleshoot and resolve technical issues involving rack, node, cabling, and hardware failures.




• Run scripts and diagnostic tools to identify and repair rack cabling and other hardware issues.




• Create, update, and resolve tickets in Groq’s ticketing system to maintain clear records of operational work.




• Participate in an on-call rotation supporting 24/7 data center operations.




• Execute final testing and sign-off for newly built racks.




• Partner with cross-functional teams on data center upgrades, deployments, and expansions.




• Develop and maintain technical documentation, including diagrams, procedures, and operational runbooks.




• Execute work in accordance with data center standards, policies, and procedures while maintaining a high bar for reliability and operational consistency.

Ideal candidates have/are:

• 2+ years of experience in data center operations or a related field.




• Strong working knowledge of data center infrastructure, including servers, storage systems, and network devices.




• Hands-on experience installing, cabling, maintaining, and troubleshooting server and network hardware.




• Intermediate Linux skills and comfort working from the command line.




• Advanced fiber optic cabling skills.




• Experience with scripting languages such as Python or Bash.




• Experience with data center management software, such as DCIM or BMS.




• Familiarity with virtualization and container orchestration technologies, including Kubernetes.




• Strong troubleshooting, problem-solving, and analytical skills.




• Detail-oriented, with the ability to maintain accurate operational and asset records.




• Able to prioritize and execute effectively in a fast-paced operational environment.




• Strong communication and collaboration skills.




• Curious and motivated to continuously improve your knowledge of data center infrastructure and operations.




• Familiarity with tools such as MacBooks, Slack, and Google Workspace.




• A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.




• Ability to travel up to 10% of the time.

If this sounds like you, we’d love to hear from you!

#LI-JD1

#J-18808-Ljbffr…