Quality Assurance and Review Officer

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Contract | Civic Recruitment Limited | Remote Job

Job Information

Social / NGO / Health & Care

Job Description

This is a remote position.

Remote Part-Time Quality Assurance & Review Officer (Housing Allocations) – 3 Month Contract

Location: Remote

Contract: 3 Month Contract

Working Pattern: Fully Remote

Summary

Somerset Council is seeking an experienced Quality Assurance & Review Officer to manage a backlog of statutory housing allocation reviews and support the implementation of a new Housing Allocations Policy. This pivotal role involves overseeing complex statutory reviews under Part VI of the Housing Act 1996, ensuring that decisions are legally sound and well-reasoned. The successful candidate will provide expert advice on housing allocations legislation, policy interpretation, and case law, while also contributing to service improvements and policy implementation.

Key Responsibilities

  • Manage and resolve complex statutory reviews under Part VI of the Housing Act 1996.
  • Ensure review decisions are of high quality and legally compliant.
  • Apply housing legislation, statutory guidance, case law, and local policy in decision-making.
  • Address existing review backlogs and ensure timely completion.
  • Prepare review files and documentation for potential legal challenges.
  • Collaborate with Legal Services on:
    • Pre-action correspondence
    • Judicial Review matters
    • Legal challenges
    • Complex allocation cases
  • Identify and mitigate legal, financial, and reputational risks.
  • Provide specialized advice to officers, managers, and senior leaders.
  • Assist in implementing the Council’s new Housing Allocations Policy.
  • Develop new processes and quality assurance measures.
  • Promote consistency and best practices in housing allocations decision-making.
  • Stay updated on legislative developments and emerging case law.
  • Support service improvement initiatives from reviews, complaints, and policy changes.

Requirements

Requirements:

  • Extensive experience in Housing Allocations and Housing Needs Services.
  • In-depth knowledge of:
    • Part VI Housing Act 1996
    • Housing Allocations Legislation
    • Housing Law
    • Statutory Reviews
    • Allocation Policies
  • Proven track record in determining statutory review cases.
  • Ability to produce legally robust review decisions.
  • Experience managing complex housing cases and investigations.
  • Strong understanding of administrative law and decision-making principles.
  • Experience working with Legal Services on challenges and litigation.
  • Excellent analytical, problem-solving, and report-writing skills.
  • Strong communication and stakeholder management abilities.
  • Ability to work independently and manage a specialized caseload.
  • Experience in implementing or reviewing Housing Allocation Policies.
  • Experience with Judicial Reviews.
  • Background in a Local Authority Housing Needs team.
  • Awareness of current housing policy developments and best practices.

What’s on Offer?

  • 3 Month Contract
  • Fully Remote Working
  • Bi-Weekly Pay
  • Opportunity to lead a significant housing allocations review program.
  • Key role in supporting the implementation of a new Housing Allocations Policy.
  • Exposure to complex statutory reviews, legal challenges, and policy development.
  • Flexible part-time working arrangement.

Ideal for candidates with experience as a Quality Assurance & Review Officer, Housing Allocations Officer, Senior Housing Officer, Housing Reviews Officer, Housing Needs Officer, Homelessness Reviews Officer, Housing Policy Officer, or Housing Appeals & Reviews Specialist.#J-18808-Ljbffr…

Posted: October 8th, 2026