What You Will Do
- Build and manage long:term marketing relationships with key customers, becoming the primary marketing contact for assigned accounts.
- Own and evolve co:branding strategy, delivering initiatives such as case studies, product launches, joint PR/editorial opportunities, and digital campaigns.
- Embed the companys technologies into customer marketing strategies, supporting messaging, assets, and technical positioning while staying aligned with brand and regulatory requirements.
- Lead the exhibition and events programme, including planning, logistics, materials, on:site execution, and performance tracking (leads, engagement, and ROI).
- Collaborate closely with sales and the Global Marketing Director to align customer engagement activity with commercial priorities and revenue growth.
- Gather and share market and customer intelligence to identify new sectors, applications, and partnership opportunities.
What You Will Bring
- Strong experience in customer:facing marketing, account management, or partnership roles, with the ability to build trust and drive outcomes.
- Proven ability to plan and deliver co:marketing or partnership initiatives, from opportunity identification through to execution.
- Clear commercial awareness, linking marketing activity to business results and customer value.
- Confidence communicating and presenting to a range of stakeholders, with excellent organisational skills.
- Experience coordinating events or exhibitions, with a structured approach to project management and delivery.
The Customer Relationship Manager role sits within the B2B marketing industry and plays a key part in strengthening long:term customer growth by creating structured co:marketing plans, supporting high:quality customer stories, and ensuring consistent brand visibility across customer:facing activity. Your work directly supports the companys commercial growth by turning customer relationships into practical, revenue:aligned marketing opportunities and measurable impact.
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