Hybrid Customer Success & Orders Specialist

Pelican Products, Inc. is seeking a Customer Services Advisor to join its busy team in the United Kingdom.

The role acts as a critical link between Business Development Managers, customers and internal departments, managing onboarding and the sales order process with accuracy and empathy. You will handle complex accounts, coordinate order entry, acknowledgements and shipments, and support warranty and RMA processes, while driving continuous improvement in customer service and cross-functional

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