Sr Account Manager – UK

Overview

In this role you will lead strategic, cross-functional management of Netflix’s top and strategic accounts within Advertising. You’ll drive revenue, ensure flawless campaign execution, and deliver data-driven insights through post-campaign reporting. You collaborate with Sales, Ads Operations, and creative teams to optimize performance and identify upsell opportunities, while shaping onboarding and enablement initiatives. This position offers impact across campaigns, revenue growth, and process improvements in a dynamic, data-driven environment.

Responsibilities

• Manage top and strategic accounts in partnership with Sales, driving revenue growth
• Provide seamless customer service to activate campaigns
• Lead strategic media planning for key accounts and contribute to RFP responses
• Host weekly Pipeline & Pacing meetings with Sales Partners
• Oversee ad campaign delivery and identify in-flight upsell/cross-sell opportunities
• Collaborate with Ads Operations on order implementation and troubleshooting
• Provide data-driven insights including post-campaign wrap reports and QBRs
• Navigate escalations and build long-term prevention solutions
• Partner cross-functionally on custom creative assets and maintain knowledge of ad products/policies
• Lead onboarding for new Account Managers and contribute to org initiatives and Sales Enablement
• Support monthly billing and invoicing with clients and Finance

Key requirements

• 5+ years in Account Management and/or Sales Planning in digital media with a video advertising focus
• Strong client service and relationship management skills
• Operational excellence, process rigor, and cross-functional coordination
• Audience-driven, solutions-based media planning experience
• Experience with multiple deal types (DIO, Programmatic Guaranteed, PMP, Live); programmatic experience required
• Data fluency and data-driven storytelling skills
• Practical experience using generative AI and automation tools to optimize workflows and synthesize complex campaign performance data
• Strong project management skills for multitasking across stakeholders
• Familiarity with research/verification vendors (Nielsen, iSpot, IAS, DoubleVerify, Kantar, etc.)
• Excellent verbal and written communication

• client service
• relationship management
• cross-functional collaboration
• programmatic advertising
• data-driven storytelling
• generative AI and automation tools

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