Onsite Case Manager – Compassionate Customer Support

Tp-8f723eaf is seeking dedicated Contact Centre Agents for an on-site role in Manchester. The position involves assessing caseloads, managing cases with empathy and confidentiality, and collaborating with agencies to support vulnerable customers.

Training spans 11 days, with full-time shifts 08:00–18:00, Monday–Saturday, and full flexibility required. Applicants must be vetted to BPSS and undergo identity, nationality, criminal, and employment history checks before start.

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