Front‑End Experience Leader: Customer Service Manager

Company: B&M Retail
Apply for the Front‑End Experience Leader: Customer Service Manager
Location: London
Job Description:

B&M Retail is hiring a Customer Service Manager for our new Acton store. This permanent, full-time role places you in the store management team, overseeing the front-end experience from entry to exit.

You’ll lead a team to deliver fast, friendly, and efficient service in a busy environment and adapt to days, evenings, and weekend shifts. Join us to drive service standards, customer satisfaction, and a positive store atmosphere while enjoying the benefits of being part of a nationwide retailer

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Posted: October 7th, 2026