VodafoneThree – Senior Manager – Financial Services Compliance Advice

Overview

In this role you will act as the subject-matter expert for financial services compliance, translating FCA expectations into practical guidance. You will support second-line oversight, governance, and regulatory engagement while embedding Consumer Duty across product lifecycles. You’ll collaborate with senior leaders to shape compliant, customer-focused initiatives and risk controls. The role sits within VodafoneThree’s Financial Services Compliance Advice function, driving real impact across the business. This is a chance to influence regulatory outcomes at scale in a fast-paced, collaborative environment.

Pay / Benefits

• competitive pay
• bonus scheme
• up to 28 days holiday + bank holidays
• paid time for charity
• pension plan
• learning tools

Responsibilities

• Provide authoritative FCA-based guidance on CONC, ICOBS, PRIN, PERG and SYSC
• Lead on embedding Consumer Duty and align governance, policy, and controls
• Support regulatory engagement and reporting to governance forums
• Assess risk, advise on incidents and remediation, and oversee change across products
• Offer constructive challenge to business initiatives and product development
• Mentor and share knowledge to strengthen regulatory capabilities across teams

Key requirements

• Deep FCA expertise across CONC, ICOBS, PRIN (incl. Consumer Duty) and SYSC
• Proven track record delivering compliance advice in regulated FS environments
• Strong stakeholder engagement and ability to influence senior leaders
• Experience embedding Consumer Duty across customer journeys and governance
• Ability to translate complex regulations into practical, commercially viable guidance

• collaborative
• strong communication
• constructive challenger
• FCA Handbook knowledge (CONC, ICOBS, PRIN, PERG, SYSC)
• Consumer Duty implementation
• risk assessment and control effectiveness

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