Company: AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
Location: London
Job Description:
American International Group, Inc. (AIG) seeks a Senior Customer Relations Officer to investigate and resolve complex, escalated UK complaints, delivering fair outcomes and timely responses. You will coordinate with the Financial Ombudsman Service and senior stakeholders, upholding FCA rules and AIG policies while ensuring strong governance and complete case records.
The role emphasizes thoughtful handling of vulnerable customers, clear communication and robust oversight across UK operations.
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Posted: October 8th, 2026