2nd Line Network Engineer — Cisco & Cloud Infra

CDW is seeking a 2nd Line Network Engineer in the United Kingdom to provide advanced technical support alongside 3rd line resolver teams. You will diagnose incidents, perform device upgrades, and assist with change management while maintaining strong customer relationships.

You’ll work with Cisco/Firewall technologies (Fortinet, Palo Alto, Checkpoint, Meraki, F5, Azure and AWS) and support transitions for new customers, including remote assistance and knowledge development in a fast-paced,

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